Ultimus Clients
The Ultimus Client enables users to participate seamlessly in business processes using a Web browser without the need for any additional client-side software.
Ultimus provides several versions of its client for different platforms and applications. These are:
- Internet Explorer Client using ActiveX and DHTML.
- Thin Client using pure HTML.
- Outlook 2000 Client, which appears as a folder in Outlook.
- Custom Client allowing users to develop their own client.
The Client manages all the communications with the process server and provides a simple, prioritised, and customisable task list for the user. Whenever the user selects an item from the task list, the electronic form for the task is displayed. Users can simply fill out the form and "send" it. The task is complete and the process moves forward.
The Client performs the following functions:
Prioritised Task List
Maintains a list of all the tasks that the user has to do. Tasks are prioritized as Current, Overdue, Urgent, Complete, Rejected, and Re-assigned.
Views
The Client allows users to define custom views. This enables them to see only the tasks with which they want to work. For convenience, the views for each user or group may be set centrally from the Ultimus Administrator.
Forms
The Client invokes the form for the task whenever the task is selected in the task list.
New Tasks
The Client allows the user to start new business processes by selecting a process from the Initiate Task View.
Defaults
Users can set defaults for any new process they initiate.
Attachments
Users can attach a file or a document to any business process. When a document is attached, a pointer to the document is carried with the process so that it can be reviewed by other process participants downstream.
Return
Users can return a process step. This causes the process to move to any previous step based on the Event Conditions Tables.
Confer
Sends a task to another user for information or advice but does not otherwise affect the properties or ownership of the task.
Archivev
This powerful auditing feature instructs the Client to automatically archive a form after it is completed. Archived Forms can be reviewed by authorised users in the Ultimus Client.
Miscellaneous Functions
The Ultimus Client has a variety of additional functions, such as configuring preferences, assigning tasks to other users, checking the status of an incident, and retrieving tasks from a queue.
Help
The Ultimus Client provides process and step level help directly from the form.
Custom Views
Ultimus provides the capability for a user or administrator to create custom views to display only relevant information for the application or user.
Thin Client
Ultimus includes a client option that makes it easy to include almost everyone in a business process without the multi-platform support issues that typically arise. The Thin Client is a pure HTML, browser-based client for use with any HTML compatible browser. It supports most of the features of the standard Ultimus Client. Users can use the standard or Thin Client based on their access machine. The Thin Client can operate on any platform, such as Macintosh, Linux, UNIX, and handheld wireless PDAs.
If you would like to talk about how you can use Ultimus to improve your business processes then please contact us.